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Limited health literacy in primary care physiotherapy: Does a physiotherapist use techniques to improve communication?

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04 Feb 2023

Limited health literacy in primary care physiotherapy: Does a physiotherapist use techniques to improve communication?

Objectives: Research shows that health professionals should adapt communication when addressing patients 
with limited health literacy (HL). However, the extent to which physiotherapists apply recommended communication techniques is unclear. 
Methods: We conducted a two-phase mixed-method study, first holding focus group interviews among patients 
and experts on communication to explore the need for adjusted communication in physiotherapist–patient 
interaction. Second, we manually coded audio recordings of primary care physiotherapy consultations to 
investigate the extent to which physiotherapists applied these recommended communication techniques, and 
adjusted their communication towards patients with lower education.

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chetan ushire

3 year ago

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Good